Application Support Engineer
Accenture — Bengaluru
Posted 2026-10-16
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft 365 Good to have skills : Microsoft Endpoint Configuration Manager Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work environment. Roles & Responsibilities: - Provide L2 support for Windows, macOS, and Android devices - Troubleshoot escalated issues (OS, application, device, connectivity) - Provide remote support for hybrid users using BeyndTrust Remote support tool - Support M365 and