Application Support Analyst
RBC — PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
Posted 2026-07-20
Job Description Ensuring that up-to-date job control language is maintained and documented for each program that is part of a scheduled production run. Ensuring the documentation and tracking of all shift turnover issues. Contributing to job scheduling and report distribution, as well as data center standards development and enforcement. Monitoring the library to insure that the proper generation of data files are available for production runs and tracks resolution. Monitoring the EOD batches and act immediately to identify the root cause for job failures and remediate. Monitor via ITRS Dashboard to ensure health of Application. Ensure timely delivery to downstream consumers (Front Office). Drive improved stability and higher quality of data delivered to Front Office. Document new issues that occur and maintain/enhance existing documentation to ensure consistent steps performed for known issues. Coordinate between several groups to remediate issues (Support, Development, Analytics, Quants). Investigate pricing failures and resolve issues utilization various skills including SQL, Unix, Windows. Develop scripts to automate processes using Powershell and other scripting languages. Req