Analyst, Business Transformation
Lightspeed Commerce — Toronto
Posted 2026-08-26
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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for an Analyst, Business Transformation to join our Financial Services - Business Transformation team in North America.. You will partner with cross-functional teams to analyze, document, and optimize Finance and Financial Services processes. This role will support the identification, design, and implementation of policy, process and tooling that both impact revenue and improve operational efficiency - enabling Lightspeed to balance growth and profitability. This role ensures Lightspeed can scale efficiently while delivering a seamless experience to both internal teams and the merchants we serve.
What you’ll be doing:
- Analyze & Audit: Review existing policies, workflows, tools, and processes to identify inefficiencies and friction points.
- Document & Standardize: Create clear documentation and standardized processes and procedures across teams to improve alignment and reduce redundancy.
- Drive Improvements: Identify and recommend scalable solutions, supporting implementation in collaboration with s