Agency Digital Platform Lead & Enablement
Manulife — Jakarta
Posted 2026-10-01
Join us as a Digital Platform Lead & Enablement and help drive the future of digital recruitment and agency enablement at Manulife Indonesia. In this role, you will own product strategy, lead platform enhancements, and work with cross-functional stakeholders to deliver meaningful business outcomes. This is an exciting opportunity to influence business decisions, improve customer and agent experiences, and shape the evolution of a strategic digital platform. You will gain exposure to enterprise-scale transformation initiatives while making a tangible impact on the business. Position Responsibilities: Define and prioritize the product roadmap aligned with business objectives and customer needs. Own product requirements, backlog prioritization, scope management, and acceptance of delivered solutions. Develop business cases, support investment planning, and track business value realization. Drive customer journey improvements and platform enhancements while ensuring governance and risk management. Collaborate with business, technology, operations, compliance, legal, and regional stakeholders to deliver strategic initiatives. Required Qualifications: Minimum 5 years of experience in Pro