Advisor, Customer Care Systems
Enbridge — Akron, OH, USA
Posted 2026-10-30
Posting End Date: November 06, 2026 Employee Type: Regular-Full time Union/Non: This is a non-union position Serve as a contact between Customer Care teams and TIS. Support the project team in prioritizing projects and tasks. Provide reporting to management teams on status of projects and deliverables. If this sounds like your next opportunity, apply now! What You Will Do: Provide clear reporting and deliverables on a variety of projects Coordinate and facilitate cross functional discussions Organize, attend, and participate in internal and external partner meetings Ensure project management tools are updated and current Track and prioritize project and enhancement requests Align requests to Customer Care roadmap Ensure readiness and clarity of needs before work begins Make and send reports as needed Who You Are: Required: Related university degree or 4+ years of directly related experience, or equivalent combination of formal education, certification, and experience Bachelor’s degree in Business, IT or related field Excellent communication, stakeholder engagement, and conflict resolution abilities. Strong analytical skills to assess, structure, and prioritize competing business re